Products we build and run
Beyond client work, we build our own software. ThinkFlyFlow is our flagship AI operations platform, and the chat widget and logistics suite are two of the products running on top of it today.
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ThinkFlyFlow: AI operations for teams that have outgrown manual work
ThinkFlyFlow is our own AI platform. It connects the work a business already does (projects, documents, files, support, logistics) to automation and AI that actually understands the context. Instead of buying five disconnected tools, teams run the whole operation in one place.
Workflow Automation
Design multi-step automations that run on their own. Chain AI steps, approvals, and integrations into workflows your team can trigger in one click.
Project Workspace
Bring projects, files, and notes into one workspace so your documents are the same source of truth your automations read from.
Knowledge and Content
Turn your own documents, web pages, and folders into usable knowledge. Draft, organise, and reuse content without starting from a blank page.
AI Assistants
Ask questions in plain language and get answers grounded in your own material, not a generic model guessing at your business.
Visibility and Control
See what ran, what succeeded, and what needs a human. Runs pause for approval when an action is irreversible, so automation never runs away from you.
Built to Scale
Multi-tenant by design. Separate workspaces, scoped data, and role-based access, so one platform can serve many teams without leaking context.
What ThinkFlyFlow replaces
The ThinkFlyFlow Chat Widget answers your visitors with your own knowledge
Most website chatbots are trained on nothing useful. They greet a visitor, misunderstand the question, and hand over a generic answer. The ThinkFlyFlow chat widget is trained on your actual content, so it can talk about your services, your process, and your pricing the way your team would.
It is already running on our own site, in the corner of this page. Ask it something about Laurel Jar and see how it holds up.
Laurel Jar
Trained on our website
Do you build custom AI APIs?
Yes. We integrate models like OpenAI, Claude and Grok into your own application, and we handle the backend work behind it.
Train it on your website
Point the widget at your pages and it learns your services, pricing, and policies. No rewriting docs into a chatbot script.
Train it on your files
Upload your own content (PDFs, docs, internal notes) and the widget answers from that material, with sources you can check.
Train it on your folders
Connect folders and keep them in sync. Update a document and the widget's answers update with it.
Matches your brand
Your logo, your colours, your greeting. Visitors see your brand, not a third-party bot bolted onto the corner of the page.
One script tag to install
Drop a single snippet on your site and you are live. It is isolated from your styles, so nothing else on the page breaks.
Grounded, not guessing
The widget answers from your content and says so when it does not know. It refuses off-topic questions instead of inventing answers.
Logistics features built for teams moving real goods
Logistics is where AI can help most and where it is usually missing. Our logistics suite runs dispatch, tracking, and proof of delivery on the same platform as your automation and knowledge base, so the operational data and the AI are not living in separate worlds.
Dispatch and routing
Assign jobs, group stops by route, and give drivers a clear order of work instead of a phone full of messages.
Live delivery tracking
See where every shipment is, from pickup to drop-off, without calling the driver to ask.
Proof of delivery
Capture signatures, photos, and notes at the door so disputes have a record behind them.
Fleet and inventory visibility
Know what is loaded, what is available, and what is due back. Stock and vehicle status in the same view.
Customer notifications
Automatic updates on dispatch, arrival, and delivery, so customers stop chasing support for status.
Documents and invoicing
Waybills, delivery notes, and invoices generated from the same job record. No retyping between systems.
Where the AI actually helps
Answering customers without a person
The chat widget handles the "where is my delivery" questions using live job data and your policies, then escalates the real exceptions to a human.
Reading the paperwork
Delivery notes, waybills, and invoices get parsed into structured records instead of being retyped by hand.
Flagging problems early
Runs watch for delays, missed checkpoints, and failed deliveries, then trigger a notification or an approval step before the customer complains.
What teams get back
Or read the documentation
Get started with ThinkFlyFlow
Sign up and try it yourself, or read the documentation to see how the platform, the chat widget, and the logistics suite fit together. If you would rather talk it through first, we are one message away.
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